To Grow is to Evolve

    An experiment gradually evolved into a critical technology support arm of one of the biggest manufacturing groups in India. It later evolved into an independent profit center for the group under a visionary leadership that saw opportunities for diversifying its service portfolio and expanding the company’s footprint globally. Amidst challenges in the domestic market in the ensuing years, it saw another opportunity and evolved into a value-based technology product and services partner for large organizations. In its next stage of evolution, the transformation of Jindal Intellicom to JindalX, the key drivers are innovation and technology led out-of-the-box solutions, focused on finding the missing ‘X’ for customers, that will propel them towards ‘Xponential’ growth.

    Our Journey

    1999

    Internal Excellence & Innovation Cell (Jindal Group of Companies)

    2002

    Transformed into a Profit centre – 1st Fortune 500 Client – American Telecom Giant (Qwest)

    2003

    Started work with Europro (Now Shark Ninja); still a client (16 years) 1st UK based client for inbound (Express Gifts Limited)

    2004

    1st Australian Client

    2005

    JV with US based Collections Agency (Capital Management Services)

    2008

    Started our own collections in the US (Full Circle Financial Services)

    2009

    Entered Domestic Market with ICICI Bank

    2012

    Wrote customized CRM for Telebrands (World’s Largest Direct Response Marketing Company) as well as provided them customer support services

    2015

    Added Daikin & Otis

    2016

    Launch of ‘Auction it’; forayed into IT – Software, Data Analytics & Internet of Things

    2017

    Became the largest support partner for India’s premier foodtech co. –  Zomato

    2018

    Started offices in Gurgaon & Bangalore

    2019

    Starting Noida campus and 3,500 employees