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Whitepaper – Customer Experience in Logistics – JindalX

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    White Paper, CX in Logistics

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    Are you catering to CX across all your channels?

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    80% leaders in the logistics sector feel that they are unable to provide low cost customer services with real-time tracking and visibility.

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    Are you struggling to efficiently manage your workforce across different logistic channels?

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    Efficient workforce management can lead to 20% rise in revenue and substantially reduces cost leakages.

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    Do you maintain transparency across your supply chain for your customers as well as partners?

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    A research done by MIT Sloan School of Management shows that customers are willing to pay 2% to 10% more for products from companies which showcase greater supply chain transparency.

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    Effective Fleet Logistics Management

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    About 60% leaders admit that centralised contact centre is vital for effective handling of fleet logistics.

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    We have extensive experience in taking care of e-commerce partners through our:

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    To get a free demo of our real time 360˚ view dashboard, book an appointment or mail us at sales@jindalx.com

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