Undoubtedly customer experience is one of the most critical factors constituting your business. Customer experience is dependent on identifying customer expectations and meeting them.

    Our customer support outsourcing services at JindalX are strategized in a manner with which we not only identify such unique expectations of your customers for problem solving but, also meet your customer expectations with full force.

    With our proprietary transformation model- SAINT, we Stabilize, Analyze, Initialize, Normalize and Transform functional application of digital technologies and tools to deliver Xponential experience.

    Our end-to-end services include all the aspects of a healthy and impactful customer experience. We help you acquire, serve, and also retain your customers in a highly influential way.

    Customer Acquisition

    Acquiring new customers while operating in a highly competitive business ecosystem is quite challenging. When working with us, we build customized industry and business specific models that help our clients engage with prospective customers and bring them onboard without any hassles

    Customer Service

    Customer relationships are an extremely delicate matter that needs absolute personalization with each step. When working with us, we devote our personalized attention to first-connect-resolution and nurture your customers like our own. As your customer service outsourcing partner, we make sure we not just build your customer relations, but also strengthen them.

    Customer Retention

    We realize, one bad experience can easily drive a customer away, so on that end, we provide accurate information, candid solutions and take complete ownership of resolution to win-back customers.

    Our measured impact calculations allow our clients to monitor this entire process closely and receive utmost customization from end-to-end.

    Solutions

    Be prepared to Xperience awesomeness

    Customer Acquisition

    In an extremely competitive business ecosystem, acquiring new customers is a big challenge. We build industry and business specific models to engage with prospective customers and bring them onboard.

    Customer Service

    We focus on first-connect-resolution with personalized attention. Every interaction matters and we ensure customer relationships are nurtured and strengthened with each conversation.

    Customer Retention

    A bad experience can drive a customer away. We provide accurate information, candid solutions and take complete ownership of resolution to win-back customers.