Your Next-Gen Customer Service Outsourcing Partner Outsource your customer support services to JindalX and experience the transformation instantly Request Demo Trusted Outsourcing Partner by Leading Brands Globally AI-Powered Omnichannel Customer Support Services In today’s dynamic business landscape, exceptional customer experience isn’t just a luxury; it’s a strategic necessity for all businesses. At JindalX, we’re not just a customer service outsourcing provider – we are a new-age CX partner, offering modern businesses with intuitive interactions that are based on human and technology-fuelled insights. We are dedicated to transforming how you engage and delight your customers across touchpoints. 24/7 Global Support 9+ Industries Catered 25 Languages Supported 150+ Global Clients 5000+ Talented Workforce Our Customer Support Outsourcing Services Transform your customer experience support with JindalX and experience the transformation instantly Inbound Customer Service Outsourcing Seamless assistance that delights customers. From inquiries to issue resolution, every interaction will leave a positive impact. Outbound Customer Service Outsourcing Strengthen your business with proactive Outbound Support. Timely issue resolution fosters trust, enhances experiences, and nurtures customer relationships. CX Feedback Management Continuously gauge NPS and efficiency of your customer experince support through real-time CSAT scoring Dealer Management Empower your dealer network. Streamlined tools to manage relationships, orders, and collaboration efficiently. Request Demo End-to-End Customer Support Outsourcing Services For All Businesses Comprehensive customer support outsourcing solutions tailored for every business need, ensuring seamless interactions from start to finish. Elevate customer satisfaction with our end-to-end expertise. Voice Support Gain a competitive advantage in the marketplace by offering personalized, best-in-class, and multilingual inbound and outbound voice support services. Email Support Implement an effective, customized and cost-efficient email ticketing system to deliver standardized, high-quality and faster resolutions to your customers’ queries. Chat Support Customers love real answers from real humans, not automated AI responses. Provide quick and effective resolutions through an integrated chat support solution.  Back-office Support Outsource non-core back-office functions to a process-driven front-office CX partner and reduce escalations, improve the bottom line and bring down operational costs. Request Demo Why Choose Us as Your Customer Service Outsourcing Partner End-to-end CX support partner, empowering businesses to modernize processes, elevate efficiency, and transform experiences. Trust & Transparency Our foundation is built on openness and reliability, fostering strong relationships with clients. Customized Solutions Tailoring strategies to your unique requirements, we deliver solutions that perfectly fit your business. Analytics & Reporting Data-driven insights provide clarity, enabling informed decisions for continuous improvement. Quality Control Rigorous processes ensure top-notch services that meet the highest standards. Data Security Safeguarding your sensitive information is our priority, maintaining utmost confidentiality. Hiring & Training Success We handpick and nurture talents, ensuring a skilled team that adds value to your operations. Track. Manage. Improve​ Holistic dashboard to track & manage call efficiency and your SLAs with interactive visualizations Get in Touch Now! Get in Touch Now! Embark on a Journey of Exceptional Customer Experience Strategy with JindalX! Explore Now 75% Improved CSAT scores for over 4 years by leveraging human insights and cutting-edge technology Explore More 63% Repeat purchases and improved CX through end-to-end sales solutions while improving CSAT Explore More Explore Now Trusted by leading brands:Don’t just take our word Speak With Our CX Expert Today We deliver global customer support through AI and human intelligence Country *AfghanistanAlbaniaAlgeriaAndorraAngolaAntigua & DepsArgentinaArmeniaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBhutanBoliviaBosnia HerzegovinaBotswanaBrazilBruneiBulgariaBurkinaBurundiCambodiaCameroonCanadaCape VerdeCentral African RepChadChileChinaColombiaComorosCongoCongo {Democratic Rep}Costa RicaCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFijiFinlandFranceGabonGambiaGeorgiaGermanyGhanaGreeceGrenadaGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHungaryIcelandIndiaIndonesiaIranIraqIreland {Republic}IsraelItalyIvory CoastJamaicaJapanJordanKazakhstanKenyaKiribatiKorea NorthKorea SouthKosovoKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMauritaniaMauritiusMexicoMicronesiaMoldovaMonacoMongoliaMontenegroMoroccoMozambiqueMyanmar {Burma}NamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalQatarRomaniaRussian FederationRwandaSt Kitts & NevisSt LuciaSaint Vincent & the GrenadinesSamoaSan MarinoSao Tome & PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth SudanSpainSri LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTogoTongaTrinidad & TobagoTunisiaTurkeyTurkmenistanTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabwe Industry *BFSIE-commerce & RetailManufacturingEdTechEntertainment & GamingHealthcareOn-demand TravelOthers Services *Omnichannel Customer SupportBack Office SupportLead QualificationLead NurturingEmergency SupportHuman Resources Outsourcing