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Digital – JindalX

    [vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” equal_height=”yes” ult_hide_row=”ult_hide_row_value” ult_hide_row_tablet=”tablet” ult_hide_row_tablet_small=”xs_tablet” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” css=”.vc_custom_1568357538949{margin-top: 90px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://jindalx.com/wp-content/uploads/2019/09/jindalx-digital-1.jpg?id=6226) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”big-banner-desktop”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row full_width=”stretch_row_content_no_spaces” full_height=”yes” equal_height=”yes” ult_hide_row=”ult_hide_row_value” ult_hide_row_tablet=”tablet” ult_hide_row_tablet_small=”xs_tablet” ult_hide_row_mobile=”mobile” ult_hide_row_mobile_large=”xl_mobile” css=”.vc_custom_1568357560248{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://jindalx.com/wp-content/uploads/2019/09/digital-1.jpg?id=6225) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”big-banner-mobile”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row el_class=”overview-section” css=”.vc_custom_1568027230984{padding-top: 50px !important;padding-bottom: 70px !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][advice_text_block el_class=”main-text-block”]

    Digital transformation has altered the communication landscape forever, giving a voice and choice (of mediums) for customer interaction like never before.

    Organizations face a challenge in adapting their legacy processes and systems to provide the next level of customer experience. Where most organizations falter in making this transition is their focus on matching the market rather than customer expectations. JindalX has developed a proprietary digital transformation model called S.A.I.N.T, which is need-based and provides a seamless integration for clients.

    [/advice_text_block][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1568376721272{padding-top: 30px !important;padding-bottom: 50px !important;background-color: #6f30a0 !important;}”][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][advice_heading tag=”h2″ text_align=”center” color=”custom” title=”S . A . I . N . T” css=”.vc_custom_1568181410501{margin-bottom: 20px !important;}” custom_color=”#ffffff”][advice_text_block color=”custom” custom_color=”#ffffff”]

    Our proprietary digital transformation model.

    [/advice_text_block][vc_empty_space height=”30px”][info_circle edge_radius=”60″ start_degree=”90″ icon_size=”40″ img_icon_size=”40″ content_icon_size=”30″ content_color=”#ffffff” eg_br_style=”solid” eg_br_width=”2″ eg_border_color=”#ffffff” auto_slide=”on” auto_slide_duration=”3″ highlight_style=”info-circle-pulse” responsive_breakpoint=”800″][info_circle_item info_title=”Stabilize” icon_type=”custom” info_img=”id^6001|url^https://jindalx.com/wp-content/uploads/2019/09/S.png|caption^null|alt^null|title^S|description^null” icon_bg_color=”#6f30a0″ icon_color=”#ffffff” icon_br_style=”solid” icon_br_width=”2″ icon_border_color=”#ca3364″]Identify the critical-to-quality parameters and transition the process while keeping them stable. This is usually achieved within the first quarter of process migration.[/info_circle_item][info_circle_item info_title=”Analyse” icon_type=”custom” info_img=”id^5998|url^https://jindalx.com/wp-content/uploads/2019/09/A-1.png|caption^null|alt^null|title^A|description^null” icon_bg_color=”#6f30a0″ icon_color=”#ffffff” icon_br_style=”solid” icon_br_width=”2″ icon_border_color=”#ca3364″]Study the processes thoroughly to identity the right-fit areas that are ripe for a digital makeover.[/info_circle_item][info_circle_item info_title=”Initialise” icon_type=”custom” info_img=”id^5999|url^https://jindalx.com/wp-content/uploads/2019/09/i-1.png|caption^null|alt^null|title^i|description^null” icon_bg_color=”#6f30a0″ icon_color=”#ffffff” icon_br_style=”solid” icon_br_width=”2″ icon_border_color=”#ca3364″]Implement identified digital tools and technologies as proof-of-concept where required. We analyse it at every stage and take proactive steps to ensure a seamless transition.[/info_circle_item][info_circle_item info_title=”Normalise” icon_type=”custom” info_img=”id^6000|url^https://jindalx.com/wp-content/uploads/2019/09/n-1.png|caption^null|alt^null|title^n|description^null” icon_bg_color=”#6f30a0″ icon_color=”#ffffff” icon_br_style=”solid” icon_br_width=”2″ icon_border_color=”#ca3364″]Once proved, implement it across larger volumes and processes while maintaining a close watch on the key performance indicators.[/info_circle_item][info_circle_item info_title=”Transform” icon_type=”custom” info_img=”id^6002|url^https://jindalx.com/wp-content/uploads/2019/09/t-1.png|caption^null|alt^null|title^t|description^null” icon_bg_color=”#6f30a0″ icon_color=”#ffffff” icon_br_style=”solid” icon_br_width=”2″ icon_border_color=”#ca3364″]Measure outcome by comparing results achieved against projected numbers upon completion of the transformation process.[/info_circle_item][/info_circle][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row css=”.vc_custom_1568017114354{padding-top: 50px !important;}”][vc_column][vc_row_inner][vc_column_inner][advice_heading tag=”h2″ text_align=”center” color=”custom” title=”Our Digital Levers” css=”.vc_custom_1568017133071{margin-bottom: 30px !important;}” custom_color=”#6f30a0″][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1568102695568{margin-top: 5% !important;}”][advice_icon_box i_type=”linecons” i_icon_linecons=”vc_li vc_li-display” content_alignment=”right” i_position=”right” i_container_style=”square” i_container_color=”custom” i_color=”custom” title=”Digital Automation” text=”Identify right-fit automation channels like Robotic Process Automation, Speech Analytics and IVR to maximize desired outcomes.” i_circle_margin_b=”20″ title_size=”22″][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1568102703512{margin-top: 5% !important;}”][advice_icon_box i_type=”linecons” i_icon_linecons=”vc_li vc_li-params” i_container_style=”square” i_container_color=”custom” i_color=”custom” title=”Shift-left & Channel Optimisation” text=”Increased self-service options is much in demand by customers. We identify and propose right-fit solutions such as usage of IVR, Mobile Apps etc., which we then promote through our contact center operations.” i_circle_margin_b=”20px” title_size=”22″][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1568102711647{margin-top: 5% !important;}”][advice_icon_box i_type=”linecons” i_icon_linecons=”vc_li vc_li-cloud” content_alignment=”left” i_position=”left” i_container_style=”square” i_container_color=”custom” i_color=”custom” title=”Cloud Solutions” text=”We use cloud to organize our solutions and equip clients with real-time access, as it equips us with enhanced flexibility and scalability.” i_circle_margin_b=”20″ title_size=”22″][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]