Process Trainer – US Healthcare

Full Time
Posted 1 week ago


Job Profile:Process Trainer – US Healthcare
Job Location:Delhi
Experience:4-7 years
No. Of Opening:2
Job Type:Full Time
Job Description:

We are looking for Process Trainer for US Healthcare/RCM. Person should know end to end RCM, Well versed in Denial Management
knowledge of the US Healthcare industry

•    To train new hire batches 
•    Complete daily tracking, including end of day course evaluation and trainee assessments
•    Research product information for each account assigned by attending team meetings and periodic calibrations sessions, side by side observations, and call monitoring for training department purposes
•     Establish relationship with design team to learn design methodology and become familiar with learner and facilitator guide standards
•     Maintain updated course and training evaluations for management review
•     Training need analysis and implementation by working closely with the Quality Department
•     Demonstrate effective presentation skills
•     Demonstrate effective questioning skills and techniques to gauge learner understanding
•     Basic understanding of MS office, required for maintaining training reports
•     Ability to interact with clients and represent training function at an process level
•      Responsible for creating and administering on going training programs for new and current employees
•      Will be responsible for Preparing Account Manual Test, Process Audit, Call Audit, Preparing Training Material

Desired Candidate:

Good understanding and knowledge of US Healthcare End to End RCM process with minimum 4+ years of working experience

Should be able to communicate in English fluently and do presentations affluently.

Can establish and define the structure by using Training Tools.

Flexible to shift timings

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