| Job Description: | We are looking for Process Trainer for US Healthcare/RCM. Person should know end to end RCM, Well versed in Denial Management
knowledge of the US Healthcare industry
• To train new hire batches
• Complete daily tracking, including end of day course evaluation and trainee assessments
• Research product information for each account assigned by attending team meetings and periodic calibrations sessions, side by side observations, and call monitoring for training department purposes
• Establish relationship with design team to learn design methodology and become familiar with learner and facilitator guide standards
• Maintain updated course and training evaluations for management review
• Training need analysis and implementation by working closely with the Quality Department
• Demonstrate effective presentation skills
• Demonstrate effective questioning skills and techniques to gauge learner understanding
• Basic understanding of MS office, required for maintaining training reports
• Ability to interact with clients and represent training function at an process level
• Responsible for creating and administering on going training programs for new and current employees
• Will be responsible for Preparing Account Manual Test, Process Audit, Call Audit, Preparing Training Material
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| Desired Candidate: | Good understanding and knowledge of US Healthcare End to End RCM process with minimum 4+ years of working experience
Should be able to communicate in English fluently and do presentations affluently.
Can establish and define the structure by using Training Tools.
Flexible to shift timings
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